A doctors bedside manner is proving to be more than just making for a pleasant visit. A doctor’s ability to explain, listen and empathize has a profound impact on a patient’s care. Reports have shown that over 70% of serious adverse health outcomes in hospitals are from communication failure NOT lack of technical skill. Take a look at this physician-training program started in Harrisburg PA and how it has changed the hospital system. Read more here. (Source: Nirmal Joshi, The New York Times, 1/4/15).
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