Webinar – Customer-Centered Digital Engagement Strategies with the NHS

Industry shifts towards digital customer engagement practices were ramped up during the COVID-19 pandemic, taking on greater importance within the pharmaceutical industry. Healthcare professionals (HCPs) in the NHS have taken quickly to the new paradigm, broadly preferring hybrid in-person/digital engagement models. In a new on-demand webinar, experts from PharmaTimes and Wilmington Healthcare break down how to fine-tune customer engagement strategies within the changing landscape of the NHS.

According to Wilmington Healthcare, “taking successful and effective steps to improving engagement requires a precise, personalised, view of the customer. Wilmington Healthcare’s Simon Grime, Tina White and Julian Snape take a practical look at how to use a 360-degree view of the customer to support a highly personalised engagement strategy.”

Read more and register for the free webinar by clicking here.

(Source: BrightTALK, April 7^th, 2022)