The MSL role is constantly evolving and facing new challenges. MSLs are both scientific experts and relationship managers. As such, they are required to perform tasks that are extremely analytical and technical in nature, while being able to skilfully handle relationships on a human level. Each of these responsibilities seems to require not only very different competencies but also dissimilar personalities. However, very little has been investigated about MSLs’ personality traits.
(Source: Martina Pesaresi, Albert Avila, Martina Riosalido et al. Journal of the Medical Science Liaison Society; Dec 2020)