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You are here: Home / Featured / Putting the Patient Ahead of Ratings

Putting the Patient Ahead of Ratings

Should a physician put their personal grades first, or focus more on the goals of their patients?

Physician Jeffrey Millstein writes in a recent article published in The Philadelphia Inquirer that when he started focusing more on a particular patient’s personal goals, the patient was more receptive to his care goals.

“Here’s the irony: Since I stopped pushing him and his values away, Jim has come closer to mine,” Millstein writes. “His visits are often the highlight of my day. They may take a little longer, and I still see some flashes of red on his electronic chart, but we both leave the exam room in better spirits. Most important, he is getting better care.”

To read the full article, click here.



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