COVID-19 Pandemic is Hastening the Patient Financial Experience Trend

The patient financial experience (PFX) is a growing trend in healthcare, hastened by the ongoing COVID-19 pandemic. Patients are pushing for increased price transparency despite direct opposition from both health systems and payers.

“When we think about health care pricing variations, then, it’s not just between hospitals in a particular geography or ZIP code, but it happens within institutions based on contract negotiations with health plans… Most commercial health plans have begun to pass COVID-19 medical costs on to patients, according to the latest Peterson-KFF Health System Tracker.” Read more here.

(Source: Jane Sarasohn-Kahn, Health Populi, 8/23/21)