A recent survey by Twilio suggests that a clear majority of companies have sped up their digital transformation plans in response to the COVID-19 pandemic.
“Decade-long digital transformation roadmaps got compressed into days and weeks in order to respond to the realities of shelter in place,” Twilio says on its site. “Businesses in every industry had to figure out how to reach their customers – whether those customers are shoppers, patients, students, businesses or even, employees – essentially overnight.”
According to the report, 68 percent of respondents said the pandemic sped up their digital roadmap “a great deal.”
To read more on Twilio’s site, click here.