Event Date: Jun 19, 2019 to Jun 20, 2019
Event Location: Philadelphia, Pennsylvania, U.S.
Event Location: Philadelphia, Pennsylvania, U.S.
Join your colleagues for CBI’s Patient Support Services Congress — an industry-driven meeting, where you can participate in a wide-ranging dialogue surrounding customized patient support, operational efficiencies and compliant program services.
Featuring two comprehensive tracks:
Compliance Track — Critical Regulatory Updates and Approaches for Oversight:
- PAP legal framework updates and changes;
- Charitable giving compliance considerations;
- Scrutinize critical areas of risk within the Anti-Kickback Statute and False Claims Act;
- Ensure compliance with field service teams;
- Develop effective SOPs to ensure compliance;
- Mitigate risk in data sharing and privacy;
- Developments and OIG insights around anti-kickback;
- Leverage robust compliance monitoring frameworks across patient services and support programs;
- Assess challenges in providing assistance within the rare disease and specialty therapeutic areas;
- Dissect evolving state copay card legislation and analyze implications to programs and foundation support;
- Third party provider auditing and oversight;
- Leverage automated compliance solutions; and
- Understand models for compliant use of patient advocates.
Innovation and Operations Track — Innovative Services Design, Operational Management and New Launch Planning
- Operational launch strategies for patient services;
- Optimize commercial business processes for all patient services;
- Negotiate effective DSAs and inventory management fees;
- Product-specific considerations for network design;
- Opportunities for gaining data and value-add services from trading partners;
- Amazon and Walgreens/FedEx — Implications of a fast-changing distribution model;
- Achieve a highly organized and cost-conscious approach to program design;
- PAP program management and product fulfillment;
- Specialty pharmacy and distribution options that accommodate lower-cost therapies;
- Digital engagement and technology-driven patient support models that support brands, patient acquisition and retention;
- Customized call center models for personalized, concierge-level assistance and case management;
- Point of sale patient programs and communications; and
- Strategies that cement continuity of care.
Click here for additional information and registration details.