“A new report based on a survey of 120 health systems and integrated delivery networks indicates that most healthcare organizations are relying on electronic health records (EHRs) and population health management (PHM) solutions for quality performance management. However, survey respondents also report low satisfaction with these solutions, and most respondents said their vendors do not offer specific tools for quality reporting programs.
This lack of preparedness indicates that healthcare organizations are at risk of falling short of their goals for maximizing payment incentives, the report authors state.
The survey, conducted by Atlanta-based Porter Research and sponsored by Chicago-based SA Ignite, a consulting and software services firm, surveyed 120 medical, quality and operations executives and directors from large health systems and integrated delivery networks (IDNs), and found that the majority (64 percent) of healthcare providers intend to maximize payment incentives associated with the Centers for Medicare & Medicaid Services (CMS) Quality Payment Program (QPP). The survey also found that almost all the respondents (97 percent) rely on their EHR or PHM solution as their primary tool to manage performance in the QPP.”